PRIVACY POLICY
At Hostcasa, LLC ("Hostcasa," "we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or communicate with us.
INFORMATION WE COLLECT
We may collect the following information when you interact with our website or services:
- Full name
- Email address
- Phone number
- Property information you voluntarily provide
- Communication preferences
- Any additional information you choose to submit through our contact forms or inquiries
We may also collect certain technical information automatically, including:
- IP address
- Browser type
- Device information
- Website usage data through cookies and analytics tools
HOW WE USE YOUR INFORMATION
We use your information to:
- Respond to inquiries
- Provide information about our vacation rental services
- Schedule consultations or appointments
- Communicate regarding your property or requested services
- Improve our website and customer experience
- Send service-related communications, including SMS messages if you have provided consent
SMS COMMUNICATIONS
If you opt in to receive text messages from Hostcasa, LLC, you may receive messages related to:
- Appointment scheduling and reminders
- Service updates
- Property-related communications
- Customer support
Message frequency may vary.
Message and data rates may apply based on your mobile carrier.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
INFORMATION SHARING
We do not sell, rent, or disclose your personal information except as necessary to operate our business, comply with legal obligations, or provide requested services.
NON-SHARING CLAUSE
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings, although some features of the website may not fuction properly.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information agains unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
YOUR PRIVACY RIGHTS
Depending on your location and applicable lawas, you may have the rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request information regarding how your data is processed
To exercise these rights, please contact us using the information below.
THIRD-PARTY SERVICES:
Our website may contain links to third-pary websites or services. We are not responsible for the privacy practices or content of those external websites.
CHILDREN'S POLICY:
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
CHANGES TO THIS PRIVACY POLICY:
We may update this Privacy Policy from time to time. Any changes will become effective upon posting the revised version of this page. We encourage you to review this Privacy Policy periodically.
CONTACT US:
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us
HOSTCASA, LLC.
Email: info@hostcasa.co